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Passengers Boarded and Denied Boarding by the Largest U.S. Air Carriers
(Thousands of passengers)
The number of reporting carriers has varied as follows:
1990: 12
1991: 12
1992: 10
1993: 10
1994: 10
1995: 10
1996: 10
1997: 10
1998: 10
1999: 10
2000: 10 (11 starting in November when Aloha Airlines started reporting for the first time)
2001: 12 (11 starting in November when Aloha Airlines ceased reporting for the first time)
2002: 10
2003: 17 (18 starting in November when Hawaiian Airlines started reporting)
2004: 19
2005: 20 (19 through April after which Frontier Airlines started reporting)
2006: 20 (19 through March after which Aloha Airlines started reporting for the second time)
2007: 20
2008: 19 (20 through February after which Aloha Airlines ceased reporting)
2009: 19
2010: 18
2011: 16
2012: 15
2013: 16
2014: 14
2015: 13 (14 through June after which American and US Airways began joint reporting)
2016: 12
2017: 12
2018: 17 (18 through March after which Alaska Airlines and Virgin America began joint reporting)
2019: 17
KEY: R = revised.
a Before 1994, carriers included both majors and national airlines, i.e., airlines with over $100 million in revenue. Prior to 2018, data include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least 1% of the total domestic scheduled service passenger revenues and operate aircraft with a passenger capacity of more than 60 seats. In 2018 and later, data include all reporting operating U.S. airlines.
b Number of passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights.
U.S. Department of Transportation, Office of Aviation Enforcement and Proceedings, Aviation Consumer Protection Division, Air Travel Consumer Report (Washington, DC: Annual February Issues), Passengers Denied Boarding by Reporting Operating U. S. Airlines, available at http://www.dot.gov/airconsumer/air-travel-consumer-reports as of Feb. 20, 2020.
