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Passengers Boarded and Denied Boarding by the Largest U.S. Air Carriers
(Thousands of passengers)
Dataset Excel:
Notes:
The number of reporting carriers has varied as follows:
1990: 12
1991: 12
1992: 10
1993: 10
1994: 10
1995: 10
1996: 10
1997: 10
1998: 10
1999: 10
2000: 10 (11 starting in November when Aloha Airlines started reporting for the first time)
2001: 12 (11 starting in November when Aloha Airlines ceased reporting for the first time)
2002: 10
2003: 17 (18 starting in November when Hawaiian Airlines started reporting)
2004: 19
2005: 20 (19 through April after which Frontier Airlines started reporting)
2006: 20 (19 through March after which Aloha Airlines started reporting for the second time)
2007: 20
2008: 19 (20 through February after which Aloha Airlines ceased reporting)
2009: 19
2010: 18
2011: 16
2012: 15
2013: 16
2014: 14
2015: 13 (14 through June after which American and US Airways began joint reporting)
2016: 12
2017: 12
2018: 17 (18 through March after which Alaska Airlines and Virgin America began joint reporting)
2019: 17
Description:
KEY: R = revised.
a Before 1994, carriers included both majors and national airlines, i.e., airlines with over $100 million in revenue. Prior to 2018, data include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least 1% of the total domestic scheduled service passenger revenues and operate aircraft with a passenger capacity of more than 60 seats. In 2018 and later, data include all reporting operating U.S. airlines.
b Number of passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights.
Source:
U.S. Department of Transportation, Office of Aviation Enforcement and Proceedings, Aviation Consumer Protection Division, Air Travel Consumer Report (Washington, DC: Annual February Issues), Passengers Denied Boarding by Reporting Operating U. S. Airlines, available at http://www.dot.gov/airconsumer/air-travel-consumer-reports as of Feb. 20, 2020.
